Blog Archive

"Lauren has helped me more than any agent ever. She has helped lower my rates a great deal."

The Caldwell Team has been so delightful to work with the entire time. I feel confident in the agency and I do not hesitate to send my friends their way. I am just so happy to work with Caldwell Insurance, from the reception on up. Everyone is just very professional. And that Lauren, she is on it!

"Your office is awesome ... Thanks so much again for being so great to work with."

“Bobbi is a pleasure to work with. We appreciate how helpful she was with our renewal process & is always quick to respond to our requests. Thank you Matt & Bobbi for making sure all our insurance needs are met!!”

"We recently moved our business insurance to Caldwell Insurance Services. We have received an immediate response to all our requests for assistance. Matt and Bobbi are great to work with and can help with business and personal insurance needs. Very happy with our new company!"

"(Bobbi), Thank you very much. We appreciate all your help in what I know is a difficult market. I can see why Barry Ward put your agency on the top of his list of recommended agencies."

"Getting insurance in Arnold proved to be a bit difficult since our primary home carrier isn't insuring in that zip. Was getting concerned we may have to abandon our purchase of vacation rental, but Eric came through with coverage."

Lauren, Thank you so much for looking into it for us. I appreciate it and the detailed email. I couldn't be happier with your customer service! You're the best,"

"I would like to say how much we love Bobbi Patane! She has been able to help us with all our Insurance needs, she is very friendly, I love talking with her on the Phone, she always finds us the best deal and in a timely manner. I don’t think any one could do a better job. Thank you Bobbi for taking such good care of us. "

"Every interaction I have with your office is helpful and friendly. Not only am I likely to refer you to friends and family, I already have."

Friendly Staff. Quick turnaround for information requested. Willingness to shop and find the best solution for your customers.

Customer service is great .. always working to make sure our insurance needs are met

You guys are very helpful whenever I need something and you are always looking for the best interest of your clients and helping my business to save money however possible. Thank you.

When I have a question about our vehicle or residential insurance policies I call & always get the answers I need. Response is timely & courteous!! I appreciate it!!

I have been with Matt Seely for 20 years! They have always been right there to help with any problems. The best Insurance Company.

It’s all about the personal touches that Caldwell provides. We feel that our needs are real and are acted upon. It’s so refreshing to feel valued as a customer, having all our insurance questions answered and provided a policy that works for us.

Everybody that we have interacted with has provided exceptional service and ensured our needs are taken care of, from initially signing us up for insurance to helping us with claims. We really appreciate the care that has been extended to us to ensure our family is kept safe.

Customer service is at it's best, and the quotes are competitive.

We’ve been working with Caldwell Insurance for years. They are always very responsive and prompt. We have unusual requests and it’s never been an issue with Caldwell. Highly recommended!!

Your service provided exactly what I was looking for; it was priced very competitively; the transaction was easy to do. You are a pro!

I have worked with Caldwell now for 4 years and the working relationship has been great. They work really close with my business needs from my management of my policy to rates that fit the budget of my company.

Caldwell Insurance Services, Inc has excellent customer service! They are always going above and beyond to ensure we get the best coverage! We are very fortunate to have chosen such a great insurance company. Their employees have always been kind and helpful.

You have taken great care of us over the years, both for business and personal insurance. Our insurance needs have always been taken care of with quick, friendly customer service. Thank you!

Caldwell Insurance found products and coverages that fit my needs perfectly, and customer service has been great!

We are very pleased with Caldwell Insurance. The customer service is wonderful! Lauren always responds to our questions in a very timely manner and takes care of what we need. Candice has been very helpful with our health insurance needs. We would recommend Caldwell Insurance to anyone!

Always helpful to best determine the needs of my business. Patient in explaining when charges or coverage is not clear. I would not hesitate to recommend them and already have!

When I had problems keeping my Nationwide homeowner policy due to wildfire danger, Justin and the folks at Caldwell saved my policy. My previous broker just keep sending me the letters from Nationwide threatening to cancel me. So, I switched to Caldwell. Justin personally came out, shot photos and argued with Nationwide to keep me. -Here I am 3 years later, still with Nationwide (and still at a decent rate). Knock wood! Thanks Justin and everybody at Caldwell!

The attentive care and concern paid to clients like myself is invaluable!

We always receive timely responses to all of our questions. We feel valued and appreciated.

Caldwell Insurance has always worked very hard and diligently to provide the best services available. They have been prompt and always responded when I have had a concern. The professionalism they provide is of the highest standard.

When I've had any questions or requests for information about our policy, I've always gotten quick and thorough responses.

I have a commercial policy and a residential policy. Every time I call to get information it is answered and taken care of right away. I had a claim a year ago, you handled it perfectly. I would highly recommend you guys to anyone who needs insurance policies in the foothills.

Everyone that I have talked with at Caldwell Insurance has taken the time to make sure that all my needs and concerns were being met; asking the right questions and offering the alternatives available allowing me to make choices I can be comfortable with.

Very professional, easy to work with. Would definitely recommend them!

Your efficiency and product knowledge is next to none. Many thanks from a very satisfied customer.

We really appreciate your attention to client needs. You really helped us to understand what to do to make our property more fire safe.

Great attitudes. I do not feel that Caldwell is primarily in business only for their benefit. They will work hard for you and or your company.

Caldwell insurance is wonderful. They treat you like your part of the family.

During the Detweiler and other wild land fires, this is the only agency we have ever worked with that has called and checked on our welfare when we were under evacuation orders. Thank you Caldwell Insurance.!!!

Caldwell Insurance Services is always super helpful in putting insurance in place for my clients in a challenging market. I appreciate all you do.

Incredible customer service. Fast response times. Always available to assist when needed. I not only would recommend them, I have on several occasions. Thank you for all you do!

You are always willing to help with any questions or needs my business encounters. The customer service is what keeps me coming back.

Great family business with awesome customer service. We have been customers for 20 plus years and have never been disappointed with rates or customer service. They always go the extra mile. :)

Justin and his team work hard for you! Their communication is top notch. As a client of theirs you will always know what your policy covers and what is going on in the process. They make sure to get you the best coverages for your specific needs. Highly recommend!

Matt is always very responsive and helpful to our Association. Even as years have passed and Board Members have changed, he is always willing to help us navigate our complex insurance needs. We are very pleased with Caldwell and especially with Matt. Sincerely, Lois Alameda

If I could give more than five stars, I would! For over 20 years, Caldwell Insurance Co. has always been 'Johnny on the Spot' for all of my insurance needs, home, cars, etc. with competitive rates and excellent, friendly service. Where this company really earned their stripes was when my home owners policy was going to be canceled unless I proved proper measures for fire safety as I live in a wooded area. Caldwell walked me through what I had to respond with and it was submitted. Three weeks later (no surprise), the insurance company advises they would be canceling my policy. With the fact that my policy was tied to AARP and is non-cancelable, I had a Sr manager from Caldwell out to my house. He took pictures and took the time to formally push back on the insurance company and the result was that my policy was renewed. Without his boots on the ground at my home and personally fighting for me, I'd be paying an additional $7K-$8K a year for my homeowners insurance! In short, Caldwell will go the extra mile for their customers, something most people do not think about when simply looking for the lowest premium rate!

"Still have great support even during stay at home orders"

Knowledgeable, polite, and easy to understand. With all of the confusion and uncertainty with the insurance market right now, you've always made it easy to navigate and make it lighthearted!

After receiving several different insurance quotes from several different companies, Caldwell Insurance came through with the coverage we wanted AND the lowest rate. We're very happy with our decision!

Great customer service. I felt like my best interest was being thought of through caring, kindness & knowledge.

Very responsive and helpful. Knew all the details that I needed and just provided really great service so far. Glad my new vacation home is in your hands. Thank you!

The Staff is so helpful and courteous. They are knowledgeable and return calls promptly!

We have been very happy with the services we have received from Caldwell Insurance. They are always available to answer all our questions. Thank you.

Thank you for making everything so easy and for always being so kind!

Caldwell Insurance has been quick and communicative! You guys are great. I don’t feel the need to wonder if I have the best policy because I know I have the best insurance brokers. Thanks guys

"I appreciate the wonderful job you do with my clients. Every one of them has been very pleased!" March 6, 2019