"Lauren has helped me more than any agent ever. She has helped lower my rates a great deal."
- Customer- Jim Drewrey
The Caldwell Team has been so delightful to work with the entire time. I feel confident in the agency and I do not hesitate to send my friends their way. I am just so happy to work with Caldwell Insurance, from the reception on up. Everyone is just very professional. And that Lauren, she is on it!
- Customer- Tony Dominguez
"Your office is awesome ... Thanks so much again for being so great to work with."
- Customer- Linda Schupp
“Bobbi is a pleasure to work with. We appreciate how helpful she was with our renewal process & is always quick to respond to our requests. Thank you Matt & Bobbi for making sure all our insurance needs are met!!”
- Customer- Patty Routh
"We recently moved our business insurance to Caldwell Insurance Services. We
have received an immediate response to all our requests for assistance.
Matt and Bobbi are great to work with and can help with business and
personal insurance needs. Very happy with our new company!"
- Customer- Kim Archuleta
"(Bobbi), Thank you very much. We appreciate all your help in what I know is a difficult market. I can see why Barry Ward put your agency on the top of his list of recommended agencies."
- Customer- Bob Hoskins
"Getting insurance in Arnold proved to be a bit difficult since our primary home carrier isn't insuring in that zip. Was getting concerned we may have to abandon our purchase of vacation rental, but Eric came through with coverage."
Lauren, Thank you so much for looking into it for us. I appreciate it and the detailed email.
I couldn't be happier with your customer service! You're the best,"
- Customer- Kaenan W
"I would like to say how much we love Bobbi Patane! She has been able to help us with all our Insurance needs, she is very friendly, I love talking with her on the Phone, she always finds us the best deal and in a timely manner. I don’t think any one could do a better job. Thank you Bobbi for taking such good care of us. "
- Customer- Susan
"Every interaction I have with your office is helpful and friendly. Not only am I likely to refer you to friends and family, I already have."
- John S., customer since 2015
Friendly Staff. Quick turnaround for information requested. Willingness to shop and find the best solution for your customers.
- Jim C., customer since 2011
Customer service is great .. always working to make sure our insurance needs are met
- Michelle G., customer since 2018
You guys are very helpful whenever I need something and you are always looking for the best interest of your clients and helping my business to save money however possible. Thank you.
- Customer since 2016
When I have a question about our vehicle or residential insurance policies I call & always get the answers I need. Response is timely & courteous!! I appreciate it!!
- Adele A., customer since 2014
I have been with Matt Seely for 20 years! They have always been right there to help with any problems. The best Insurance Company.
- Jeanie M., customer since 2016
It’s all about the personal touches that Caldwell provides. We feel that our needs are real and are acted upon. It’s so refreshing to feel valued as a customer, having all our insurance questions answered and provided a policy that works for us.
- Customer since 2017
Everybody that we have interacted with has provided exceptional service and ensured our needs are taken care of, from initially signing us up for insurance to helping us with claims. We really appreciate the care that has been extended to us to ensure our family is kept safe.
- customer since 2019
Customer service is at it's best, and the quotes are competitive.
- customer since 2014
We’ve been working with Caldwell Insurance for years. They are always very responsive and prompt. We have unusual requests and it’s never been an issue with Caldwell. Highly recommended!!
- Aaron B., customer since 2018
Your service provided exactly what I was looking for; it was priced very competitively; the transaction was easy to do. You are a pro!
- Ralph D., customer since 2020
I have worked with Caldwell now for 4 years and the working relationship has been great. They work really close with my business needs from my management of my policy to rates that fit the budget of my company.
- Daniel Stephens
Caldwell Insurance Services, Inc has excellent customer service! They are always going above and beyond to ensure we get the best coverage! We are very fortunate to have chosen such a great insurance company. Their employees have always been kind and helpful.
- Greg M., customer since 2014
You have taken great care of us over the years, both for business and personal insurance. Our insurance needs have always been taken care of with quick, friendly customer service. Thank you!
- Craig D., customer since 2015
Caldwell Insurance found products and coverages that fit my needs perfectly, and customer service has been great!
- Robert H., customer since 2018
We are very pleased with Caldwell Insurance. The customer service is wonderful! Lauren always responds to our questions in a very timely manner and takes care of what we need. Candice has been very helpful with our health insurance needs. We would recommend Caldwell Insurance to anyone!
- James R., customer since 2011
Always helpful to best determine the needs of my business. Patient in explaining when charges or coverage is not clear. I would not hesitate to recommend them and already have!
- Donna I., customer since 2015
When I had problems keeping my Nationwide homeowner policy due to wildfire danger, Justin and the folks at Caldwell saved my policy. My previous broker just keep sending me the letters from Nationwide threatening to cancel me. So, I switched to Caldwell. Justin personally came out, shot photos and argued with Nationwide to keep me. -Here I am 3 years later, still with Nationwide (and still at a decent rate). Knock wood! Thanks Justin and everybody at Caldwell!
- Customer Since 2016
The attentive care and concern paid to clients like myself is invaluable!
- Brian H., customer since 2017
We always receive timely responses to all of our questions. We feel valued and appreciated.
- Travis D., customer since 2016
Caldwell Insurance has always worked very hard and diligently to provide the best services available. They have been prompt and always responded when I have had a concern. The professionalism they provide is of the highest standard.
- Sonya C., customer since 2000
When I've had any questions or requests for information about our policy, I've always gotten quick and thorough responses.
- Jerome K., customer since 2018
I have a commercial policy and a residential policy. Every time I call to get information it is answered and taken care of right away. I had a claim a year ago, you handled it perfectly. I would highly recommend you guys to anyone who needs insurance policies in the foothills.
- John M., customer since 2014
Everyone that I have talked with at Caldwell Insurance has taken the time to make sure that all my needs and concerns were being met; asking the right questions and offering the alternatives available allowing me to make choices I can be comfortable with.
- Customer since 2014
Very professional, easy to work with. Would definitely recommend them!
- Customer since 2020
Your efficiency and product knowledge is next to none. Many thanks from a very satisfied customer.
- Jake Clark, CEO Armstrong Clark Company
We really appreciate your attention to client needs. You really helped us to understand what to do to make our property more fire safe.
- Steven Pierce
Great attitudes. I do not feel that Caldwell is primarily in business only for their benefit. They will work hard for you and or your company.
- Chris M., customer since 2017
Caldwell insurance is wonderful. They treat you like your part of the family.
- Karen T., customer since 2015
During the Detweiler and other wild land fires, this is the only agency we have ever worked with that has called and checked on our welfare when we were under evacuation orders. Thank you Caldwell Insurance.!!!
- Jack W., customer since 2013
Caldwell Insurance Services is always super helpful in putting insurance in place for my clients in a challenging market. I appreciate all you do.
- Mark Hughes Senior Mortgage Originator Caliber Home Loans Murphys, CA
Incredible customer service. Fast response times. Always available to assist when needed. I not only would recommend them, I have on several occasions. Thank you for all you do!
- Joel B., customer since 2019
You are always willing to help with any questions or needs my business encounters. The customer service is what keeps me coming back.
- Cindy Z., customer since 2011
Great family business with awesome customer service. We have been customers for 20 plus years and have never been disappointed with rates or customer service. They always go the extra mile. :)
- Danny G., customer since 1999
Justin and his team work hard for you! Their communication is top notch. As a client of theirs you will always know what your policy covers and what is going on in the process. They make sure to get you the best coverages for your specific needs. Highly recommend!
- Megan K., customer since 2014
Matt is always very responsive and helpful to our Association. Even as years have passed and Board Members have changed, he is always willing to help us navigate our complex insurance needs. We are very pleased with Caldwell and especially with Matt. Sincerely, Lois Alameda
- Lois A., customer since 2015
If I could give more than five stars, I would! For over 20 years, Caldwell Insurance Co. has always been 'Johnny on the Spot' for all of my insurance needs, home, cars, etc. with competitive rates and excellent, friendly service. Where this company really earned their stripes was when my home owners policy was going to be canceled unless I proved proper measures for fire safety as I live in a wooded area. Caldwell walked me through what I had to respond with and it was submitted. Three weeks later (no surprise), the insurance company advises they would be canceling my policy. With the fact that my policy was tied to AARP and is non-cancelable, I had a Sr manager from Caldwell out to my house. He took pictures and took the time to formally push back on the insurance company and the result was that my policy was renewed. Without his boots on the ground at my home and personally fighting for me, I'd be paying an additional $7K-$8K a year for my homeowners insurance! In short, Caldwell will go the extra mile for their customers, something most people do not think about when simply looking for the lowest premium rate!
- Pete Sedlak
"Still have great support even during stay at home orders"
- Carol G., Customer since 2016
Knowledgeable, polite, and easy to understand. With all of the confusion and uncertainty with the insurance market right now, you've always made it easy to navigate and make it lighthearted!
- Phillip Herrero
After receiving several different insurance quotes from several different companies, Caldwell Insurance came through with the coverage we wanted AND the lowest rate. We're very happy with our decision!
- Danielle Perreira
Great customer service. I felt like my best interest was being thought of through caring, kindness & knowledge.
- Sandra B., customer since 2020
Very responsive and helpful. Knew all the details that I needed and just provided really great service so far. Glad my new vacation home is in your hands. Thank you!
- Marilyn Jaynes
The Staff is so helpful and courteous. They are knowledgeable and return calls promptly!
- Charles M., customer since 2015
We have been very happy with the services we have received from Caldwell Insurance. They are always available to answer all our questions. Thank you.
- Harriett A., customer since 2018
Thank you for making everything so easy and for always being so kind!
- Sarah Jordan
Caldwell Insurance has been quick and communicative! You guys are great. I don’t feel the need to wonder if I have the best policy because I know I have the best insurance brokers. Thanks guys
- Chad White
"I appreciate the wonderful job you do with my clients. Every one of them has been very pleased!" March 6, 2019
- Kristi Reesman
Broker / Owner
Highland Financial Company